Provides support for implementation, troubleshooting and maintenance oof Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process.  Experience with Container Technology: Administering large software deployments on LINUX/UNIX systems, administering clustered storage solutions (e.g. storage appliances, Ceph), Kubernetes orchestrated containers, system configuration management software (e.g. Puppet, Ansible) and change control.
 

Optimus Technology is a SDVO (Service-Disabled Veteran-Owned) small business founded in 2010. We are known for our exceptionally talented group of Engineers and Technical experts with superior knowledge and experience in Cyber Technologies and the latest technology trends. Our dedication in pairing the right Optimus Technologist with the right customer solution is at the core of our Partnership commitment and critical to the performance and satisfaction of our employees, the pinnacle of the Optimus culture.

Why us?

We strive to provide the best well-rounded benefits package available. 

• Premium health, dental, and vision package 

• Company funded HRA 

• 401k company contributions

• Employer paid group term life insurance policy

• Tuition assistance and career development 

• Short-term and long-term disability 

• Paid time off 

• Referral bonuses

• Company outings, giveaways & more 

Optimus practices a policy of non-discrimination and is fully committed to the principles of equality in employment and opportunity for all employees. Employment decisions are made without regard to age, gender, race, religion, marital status, national origin, sexual orientation, or any other non-merit based factor.